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Firmware Update: NW-A35/NW-A36/NW-A37 - Version 1.20 UPDATE

UPDATE: Version 1.20 out now

Sony Europe Link

Sony Asia Link

Sony Japan Link

Benefits and improvements from the previous update
  • Addressed the issue where characters in the WALKMAN display appear corrupted when Thai appears in the song titles, etc.
  • Addressed other issues.
Previous Benefits and Improvements
  • Improved the response when the touch panel is pressed or scrolled.
  • Addressed issues where the sound was skipping or cutting out under certain conditions.
  • Addressed other issues.
  • Addresses a rare issue where characters may become corrupted when Simplified Chinese or Traditional Chinese contents are displayed

It appears another firmware update has been released for the A30, v1.02 and this explains why the Asia Pacific version 1.01 was pulled, since the firmware fixes a specific issue related to that region.  Date released: 28-11-2016.

This information is for the following models:
  •     NW-A35 / NW-A35HN / NW-A36HN / NW-A37HN
Benefits and improvements:
  • Addresses a rare issue where characters may become corrupted when Simplified Chinese or Traditional Chinese contents are displayed
Do I need to download it? This update is not necessary if your Walkman has already been updated to firmware version 1.02 by the automatic firmware update function. If you're not sure, it's easy to check which version of firmware you have:
  1. Tap the [Options/Settings] icon, in the bottom right corner of the screen
  2. Select the [Settings] menu
  3. Scroll until the bottom and choose the [Unit Information] menu
    Confirm the Model number and Firmware version
Sony Europe Link

Sony Asia Pacific Link

Sony Japan Link


  1. Replies
    1. Version 1.20 is out and it fixes a problem with Thai fonts. I hope this helps!

  2. New Firmware is out: Version 1.10

  3. Installed firmware 1.2 update on my a35. Have noticed screen scrolling is smother, in the past when moving up artists the artist root was blank (with dividers still there) this seems to have been sorted.

  4. Is it posible to Play videos now?

  5. Hello, could you confirm that this firmware version solving problems with BlueTooth Audio volume changing from a player? Currently i can change volume up/down from a player with JBL Pulse 2 only, though it has volume control on speaker too, but with B&O Beoplay P2 it only play on maximum or mute, and that speaker has no hardware volume control buttons, similar sh1te behavior with jawbone speakers, volume not working with razer leviathan speakers. It's definitely software problem as you can pressing-play with volume limiters and EQ and..as it should not affect BT audio but somehow volume is dropping half during switching modes coz of some glitch. the support of so-called sony now is gross, not sure before was better. any1?


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